Breakfast was good but the hot food was cold. Most common areas were beautiful but in the restaurant lots of stains and damage on the ceiling. No extractor fan The upper rooms were beautiful. Missing fittings dirty/ stained lamp shades and some lights didn't work. The rooms on the 4th floor are old and in desperate need of attention. The shower head had a mind of its own as did the control.

Rust fell each time you showered into the tray.

The seat was rusted and stuck at an angle so you couldn't sit and it forced you out of the shower tray. When you opened the window you were faced with a pitch black space with what I think was a water tank. The second across the corridor was accessible. We were allocated two rooms the first 432 which wasn't accessible. On the face of it the hotel is beautiful. If you are alone and in a wheelchair you cannot reach the buzzer and the ramp is not always down and he door is locked However once in, the lifts take you everywhere you need to go. There is a wooden ramp that takes you through a side door but you cannot get to the reception desk. As a disabled guest (wheelchair user) the hotel isn't accessible to reception.

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